Privacy Policy

Effective Date: 26/03/2025

At Enchanted Crafts by EC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make purchases.

When you visit our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase.
   
• Non-Personal Information: IP address, browser type, device information, and browsing behavior on our website.
   
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your shopping experience and analyze website traffic.
   

We use your information to:

• Process and fulfill orders, including shipping and delivery.
   
• Provide customer support and respond to inquiries.
   
• Send order updates, promotions, and newsletters (you can opt out anytime).
   
• Improve our website, products, and services.
   
• Prevent fraud and ensure website security.
   

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online transaction is 100% secure, and we encourage you to use strong passwords and safeguard your account information.

We do not sell or trade your personal information. However, we may share it with:

• Trusted Third-Party Services (e.g., payment processors, shipping carriers) to fulfill your orders.
   
• Legal Authorities if required by law or to protect our rights.
   

• Opt-Out: You can unsubscribe from marketing emails anytime.
   
• Access & Update: You can request access to your personal information or request corrections.
   
• Cookies: You can manage cookie settings through your browser.
   

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: ellec@enchantedcraftsbyec.com